Words I’ve Said
Real Designers Test
Usability testing is often considered the purview of “the research team” but if you’re designing things you should be testing them too. I’m…not saying that usability testing isn’t in the domain of a user research team, however I have heard many user researchers I respect complain that they are often bogged down with so much testing they rarely get to do any research. While I was running the Mozilla Open Web Apps Ecosystem UX team I worked with our fantastic Head of User Research to put in place a system that let the designers on my team, and later the designers on other teams across Mozilla, take the reigns of usability testing as…
Tony SantosMar 4